case study : Missed call Engagement
- Easy access of account details.
- Application linked with Airtel DTH database to be accessible by anyone with their registered mobile
- The consumer gives MISS CALL with registered mobile number
- The call gets disconnected and the mobile number finds the related information in the database.
- The application sends an automotive SMS if the mobile number matches the database.
- The consumer receives an SMS of the account details.
- Less time consuming.
- Zero-cost to both the retailer and the consumer.
- Gives updated account information to avoid Switch Off date.